Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

I have recently moved into my new property and wanted to place my TV on the wall. I contacted a few providers, Dishan from Mates Rates was the most proactive and I decided to go with him. I am so impressed with his knowledge on TV and everything electronic, and learnt a lot in the time that he was setting up the TV. Besides being knowledgeable, Dishan is professional, courteous and has a passion for his job. When Dishan left, I was satisfied with his work and confident that he did an awesome job. I highly recommend Dishan as he is upfront , honest and has a strong understanding of his subject((Every thing electronics) Keep up the great job you do Dishan. ~ Michael H
Had the pleasure of having Mates Rates handle the wall mounting of two TVs with hidden cabling, and I couldn’t be happier with the result! From start to finish, Dishan was professional, friendly, and incredibly helpful, making the whole process smooth and stress-free. Both TVs look amazing and were set up perfectly. It’s rare these days to find tradespeople who genuinely care about the quality of their work and the satisfaction of their clients, but Dishan absolutely stands out. If you’re looking for someone who knows their stuff and brings a positive attitude to the job, I highly recommend Mates Rates. A top-notch experience from beginning to end! ~ Liam F
We had a fantastic experience with Dishan from Mates Rates TV Melbourne and couldn’t be happier with his work. Dishan did an excellent job installing our TV and went above and beyond by helping us source the correct Yamaha mount for our Yamaha soundbar. He set everything up perfectly, brought us up to speed with the new apps, and most importantly calibrated everything so we can control our entire audio-visual system with one remote. Dishan was professional, knowledgeable and a pleasure to deal with throughout the process. I strongly recommend Dishan for his outstanding and awesome work. Thank you again for a job extremely well done. ~ Rosalind H
⭐️⭐️⭐️⭐️⭐️ **5 Stars!** I couldn’t be happier with the service from *Mates Rates From start to finish, the experience was professional, friendly, and stress-free. They arrived on time, explained everything clearly, and made sure the placement was exactly what I wanted before starting. The installation was fast, tidy, and incredibly precise — my TV looks amazing on the wall! Their pricing is compassionate, especially considering the high quality of work. I’ll definitely be recommending Mates Rates to friends and family, and will use them again for any future mounting jobs. Highly recommended!!! Thank you for doing such a fantastic job! ~ Erryn M
I had Dishan install a soft touch mount on my TV in an alcove. The tv was too wide for the alcove but I wanted it stored back on an angle and easy to swing forward when watching. I had previously had another company mount it but they used a very cheap mount which did not allow for correct storage and was difficult to manoeuvre. This was despite me explaining the outcome I needed. I know I should have asked the mount style/type before employing them. Dishan came to look at the problem first, explain how his mount was high quality and would meet my requirements. He then installed the next day. He showed me two possibilities of where to mount, both improvements and I chose the preferred one. I cannot recommend him more highly. Prompt, high standard, friendly service and great communication about arrival time updates. Always check the type of mount if you want to move the tv. Soft touch is highly recommended. ~ Wendy J
I needed a TV hung and looked to find someone local. I connected with Dishan from Mates Rates TV & instantly felt like I was in good hands. He was quick with all communication and knew the brief as we’d text about my needs. We agreed on a price to have a swivel bracket & the leads to be hidden. Dishan arrived on time and was so efficient, cleaning up after the job was done. I was so impressed with Dishan’s work I got him back to hang a 2nd TV. He looked after me on price as I was a return customer. I can highly recommend Dishan from Mates Rates TV. ~ Julie C
If I could give more than 5 stars, I absolutely would! Dishan from Mates Rates was an absolute legend to deal with. Within an hour of submitting my request, he’d already called, locked in the booking, talked through what I wanted, and explained exactly how the install would go. Dishan is the real deal, professional, super personable, and ridiculously efficient. His attention to detail is next level. He didn’t just mount and wire my 100" setup perfectly, he also walked me through every part of the process, explained the wiring choices, and even future-proofed the install so I can easily add more gear later on. On top of that, he’s one of the most down-to-earth people you’ll meet. My whole family met him, the dogs loved him, and he had us all engaged with his chats and sense of humour. It’s rare to find someone who takes such pride in their work while making the whole experience enjoyable. I couldn’t recommend him or Mates Rates highly enough; I’ll definitely be calling again (and asking for Dishan by name!). ~ Doug d
Dishan attended promptly and was friendly & courteous. More importantly, he knew what he was doing. He also informed me that he previously worked at the company that I purchased the products from, and listened to my concerns about the company in a professional, respectful manner. This was an important factor in my decision to write this review. Anyway, within an hour or so everything was completed. Our brand new Google TV was fitted onto the wall, all ready for use. Thank you Dishan. ~ Leigh R
Such a fantastic experience. They were transparent about their pricing, and quick to respond to all messages and requests. Dishan completed the job in a timely manner, but to a very high standard of quality. There was care to make sure the concealed mounts were positioned perfectly, and to ensure the TV was mounted safely, tested well, and in the correct position. The value of the service cannot be overstated, I would recommend Dishan to all friends and family. ~ Sean M
Best experience ever!! He went over and above with mounting and installing my new tv. I have a son with behaviour issues so he made the tv extra secure to the mount. He installed all the apps for me and never left until tv was fully functional. He then went over and above to take my call late at night to reassure me once again that the tv was super secure. Do not look any further and get your tv installed here!! ~ Leanne A
Dishan from Mates Rates was incredible! I was let down badly by G****2U. The first technician was running late and called to let me know he wouldn’t make it. I rang the call centre to rebook, and then the second technician didn’t turn up at all, without even a phone call. And by then the call centre was closed. I rang first thing this morning only to be told no-one was available today. No service recovery offered! Just a “we'll cancel the job, no charge”. How good of them! I rang around but no-one could do it today. One company, The A****** M** was going to come out to give me a quote, until I asked if they had insurance, and then said, “yeah, we’re not coming”. I’m so lucky I found Dishan! My job was minor, just unboxing and setting the tv up on a cabinet top, but only Dishan could help me. I am disabled (autistic) and extremely clumsy and didn’t trust myself. Dishan was able to squeeze my job in at extremely short notice. He was on time, polite, professional, knowledgable and everything you could hope for in a television technician. I give him and Mates Rates the highest possible recommendation! Absolutely A1! Thank you so much Dishan! ~ Scott W
Absolutely outstanding service! Dishan installed my 85-inch TV perfectly. It is perfectly level, secure, and with all cables neatly hidden. Dishan was punctual, knowledgeable, and made sure everything was set up exactly the way I wanted. He was extremely quick and I actually managed to book him in on the same day. Highly recommended for anyone looking for professional TV installation! ~ Aditya M
Dishan from Mates Rates TV's has been awesome to deal with. He did a great, professional job of making my TV look very sexy up on the wall which will be enjoyed for many years to come. Not only did he do a good job of the TV installation but best of all, he was a great bloke too and now a mate - all through a TV installation! Can't wait to have a second TV installed by Dishan now, thanks mate ~ Jack T
I highly recommend Dishan from Mates Rates TV’s. Timing is prompt, reliable & customer service is exceptional. Dishan’s knowledge of TV’s & installation is also exceptional. I highly recommend if you need your TV put on the wall to call Dishan, he’s the man for your job. Well done to you Dishan for being such a lovely person & great to deal with. Regards Jodi. ~ Jodi H
I had a frame tv installed today by ratesmates. Dishan was on time kept me updated on his arrival and did a fantastic job .I also wanted cables hidden which looked to be an issue because of the wall cavity, but Dishan persisted and gave me a nice neat finish. I'm very happy and will recommend him to anyone looking for a tv install . He was also very knowledgeable on set up and tv tech . ~ Lisa W
Great service! And very very professional and friendly! Very well priced, Dishan is an expert at what he does! My whole family have used him and I will be using his company again! Wouldn’t go anywhere else! Also just to add he is great to talk to as well, he is very good at being able to hold a great interesting conversation whilst focusing on the job! ~ Jess
I recently had my TV wall mount installed, and I couldn’t be happier with the service! Dishan was friendly and professional, and clearly knew what he was doing. He made sure everything was level, securely mounted and conceal the cables for a clean, polished look. Highly recommend this service to anyone looking for a hassle-free, high-quality installation. Great job! ~ jason j
Didn't really have to do much explaining on what i wanted as he knew what to do & what would suit my seating positions & comfortability almost immediately. He tested where i would be sitting & based his positioning of the TV on the wall in accordance to my comfortability on my seat which ive never had done before. My technician was very friendly & helpful. 10/10 ~ R T
Dishan was on time, professional and friendly during instillation. He used a high quality bracket and he quickly worked out where it would be best to mount my TV and it was done all within 30 minutes. He quoted a good price and found it affordable. Thanks Dishan, I will recommend you to my contacts. ~ MARKRIT Y
I recently had my TV wall mounted by Mates Rates - Dishan took the time to find the perfect height and placement, hid all cables neatly and made sure everything was secure and level. Great communication and attention to detail, as it was a rental I was understandably nervous but I had nothing to worry about. Very happy with end job and price . ~ Nicole j
Highly recommend Dishan. From the start, he was prompt with his responses and answered all queries I had, consistent with communication throughout the process. Friendly and approachable, the whole experience was seemless. The mounting job was done professionally and with attention to detial. Overall a great experience. ~ Eric K
Dishan did an awesome job in mounting our 85inch and 55 inch TV. Attention to detail, knowledgeable, friendly, helpful, honest, hassle free in getting a slot the next day and even offered us to call for advice. Thank You Dishan for allowing us to have an amazing weekend with the 85 inch. Highly recommended !! ~ Mil M
I simply can’t rate Dishan highly enough!! His service, punctuality, pricing, friendliness, simply everything was just so easy to deal with. I called him on a Saturday evening and he came on a Sunday to fit my 85” TV without any problems at all. Thank you so much Dishan, I simply can’t thank you enough!!! 🙏🏼🙏🏼🙏🏼😊😊😊 ~ Erica S
Dishan just helped me install a TV wall mount and I’m super impressed! His service was excellent — very professional, friendly, and with great attention to detail. Everything was done neatly and securely. Plus, his pricing is really reasonable. Highly recommended if you need quality service at a fair price. Thanks again Dishan! ~ F. L